Thank you for visiting Tetra Cosmetics’ website located at tetracosmetics.co.uk. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us. By accessing or using our website, you consent to the practices described in this policy.

Personal Identification Information

We may collect personal identification details from users through various means, including when they visit the site, register, place orders, complete forms, subscribe to the newsletter, and in connection with other site-related activities, services, features, or resources we provide.

Users might be requested to provide information such as their name, email address, mailing address, phone number, credit card details, or any relevant information based on their actions, such as placing an order or completing a contact form.

We will only collect personal identification information from users if they willingly share it. Users are free to choose not to provide this information, although it could limit their participation in specific activities on the site.

We want to assure our users that we will never gather sensitive data without obtaining their prior consent

We may collect non-personal identification information whenever users engage with our website. This information could encompass details like the browser used, the type of computer, and technical data about how users connect to our site. This data aids us in optimizing our website for various setups and enhancing our services.

Web Browser Cookies

Tetra Cosmetics uses “cookies” to enrich user experience. These cookies are placed on users’ hard drives by their web browsers, serving purposes such as record-keeping and occasional tracking of user information. Users have the option to configure their web browsers to decline cookies or to receive alerts when cookies are being transmitted. It’s important to note that such actions might result in certain sections of the website not functioning optimally. You can manage or delete cookies by adjusting your browser’s cookie settings.

For comprehensive instructions on disabling and removing cookies across various operating systems, devices, and browsers, you can refer to https://cookies.insites.com/disable-cookies/

How You Can Access, Control, or Delete the Personal Data That We Have Collected

If you are a Tetra Cosmetics customer, you can review, rectify, update, or remove inaccuracies from your password and billing information (which you have authorized Tetra Cosmetics to retain) by conveniently logging into your customer account.

To opt out of receiving our promotional emails, you can swiftly achieve this by clicking on the unsubscribe link enclosed in each promotional email we dispatch. Alternatively, you can reach out to us via email at support@tetracosmetics.co.uk

Individuals desiring to access, correct, modify, or erase their data should direct their inquiries to support@tetracosmetics.co.uk. We will acknowledge your request within 15 working days and address it promptly.

Any personal data we process on behalf of our customers will be retained for the duration required to furnish our services, and as necessary to fulfill our legal obligations, resolve disputes, and enforce our agreements.

How We Utilize Collected Data

Tetra Cosmetics gathers and uses personal user information for the subsequent objectives:

Enhancing customer service: The data you provide aids us in more efficiently addressing your requests for customer service and assisting with your support-related needs.

Tailoring user experiences: We might employ aggregated information to comprehend how our users collectively utilize the services and resources available on our website.

Advancing our website: We are consistently dedicated to refining our offerings on the website by drawing insights from the feedback and information we receive from you.

Facilitating transactions: The information users furnish about themselves when making an order is employed solely to fulfill the requirements of that order. This information is not shared with external parties except as necessary to fulfill the service.

Overseeing content, promotions, surveys, and other website features: We employ the data to dispatch users information that they have agreed to receive, focusing on subjects that we believe would be of interest to them.

Sending periodic emails: The email address provided by users during order processing is exclusively used to forward information and updates relevant to their order. It might also be utilized to respond to queries, requests, or questions. If users choose to subscribe to our mailing list, they will receive emails that could encompass company news, updates, information about related products and services, etc. If users ever wish to stop receiving future emails, we include comprehensive instructions for unsubscribing at the bottom of every email, or users can reach out to us via our website.

Information Safeguarding Procedures

We implement suitable practices for collecting, storing, and processing data, along with security measures, to prevent unauthorized access, modification, disclosure, or loss of your personal details, username, password, transaction data, and the information stored on our website.

The exchange of sensitive and confidential data between the website and its users occurs through a communication channel secured by SSL, ensuring encryption and safeguarding through digital signatures.

Disclosure Personal Data

Tetra Cosmetics has a firm policy against selling, trading, or leasing users’ personal identification details to external parties. We might, however, share anonymous, combined demographic data that lacks connections to personal identification details, concerning visitors and users, with our trusted affiliates, business partners, and advertisers. This sharing is aligned with the previously mentioned objectives.

To facilitate our business operations and manage certain activities, like distributing newsletters or conducting surveys, we could engage third-party service providers. Should you grant us permission, we might disclose your information to these third parties exclusively for these limited purposes

We use Google Analytics to observe and assess the usage of our Service, utilizing anonymous data to understand website activities.

“Google Analytics, a web analytics service provided by Google, is utilized to monitor and report website traffic. This data aids in tracking and overseeing our Service’s usage, and it is also shared with other Google services.

The information gathered might be used by Google to tailor and personalize advertisements within its advertising network. To prevent your Service-related activities from being shared with Google Analytics, you have the option to install the Google Analytics opt-out browser add-on. This add-on hinders the sharing of information about visit activities with Google Analytics via its JavaScript components (ga.js, analytics.js, and dc.js).”

For more details about Google’s privacy practices, kindly refer to the Google Privacy & Terms web page: https://policies.google.com/privacy

Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children” or “Minors”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from children without obtaining parental consent, we will take appropriate measures to remove that information from our servers.

Changes to This Privacy Policy

Tetra Cosmetics retains the right to revise this privacy policy at any time. Whenever we make updates, we will post a notification on the main page of our Site, update the date at the bottom of this page, and send you an email. We encourage users to regularly review this page for any modifications to stay informed about how we safeguard the personal information we gather.

Upon acknowledging and agreeing, it is your responsibility to periodically review this privacy policy and stay informed about any changes.

Your Acceptance of These Terms

By utilizing this site, you indicate your acceptance of both this policy and our terms of service. If you do not agree with this policy, kindly refrain from using our Site. Your ongoing use of the site after we have posted changes to this policy will signify your acceptance of those changes

Contact Us

If you have any inquiries regarding the Terms and Conditions mentioned above or the practices of this site, or if you have any concerns related to your interactions with this site, please feel free to reach out to us at support@tetracosmetics.co.uk.